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18Apr2024 - 02:34 38 PM

Customer Feedback and Question

  1. Refund Policy
    We will only refund your payment when the specified for particular products are out of stock.

  2. Shipping Policy
    Orders received will be processed and delivered to your door step within 7-21 days via Registered Mail Post.
    Orders received will be processed and delivered to your door step within 1-3 days via Express service.

  3. Private Policy
    We are comitted to protect your privacy. We does not sell, share or trade customer's personal information collected online with third parties.
    The personal information we collect may include :

    Telephone no.
    Mobile no.
    Delivery address
    Billing address
    Email address


  4. Company Info

    Company Name : Kedai Buku Top Win
    Address : No 85, Jalan Tanjong 1, Taman Desa Cermelang, 81800 Ulu Tiram, Johor Malaysia.
    Mobile : 016-7739093
    Office No : +607-8615245
    Email : [email protected]



Please feel free to contact us if you have any enquiry on our product. We value customer feedback and suggestion. Please give feedback as it will help us to serve you better.

If you not satisfy with your recent purchase please let us know. We will try our best to solve your problem to ensure you have a pleasant experience with us.

You can also email to [email protected]

We will reply you within 24 working hours from Monday to Friday (09:30 to 18:00) excluding Malaysia Public Holiday

Kuala Lumpur

World Time

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Reason For Contact Us : Product Question Feedback Inform Payment Made Complaint
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